Why Does HDMI Cable Keep Cutting Out?

You may be wondering why your HDMI cables keep cutting out. Good old restart hasn’t fixed it? Then check out these other solutions!

HDMI cables

HDMI cables are the standard connection devices for media streamers, game consoles, TVs, video projectors, and set-top boxes. Seeing how they play a vital role in your entertainment setup, it’s only natural to be frustrated when your cable keeps cutting out. But what could be the reasons for this? Let’s find out.

Several things can cause your HDMI to keep cutting out, such as a faulty cable, loose connection, codec problems, and hardware issues. The good news is that fixing the issues is very easy.

Reasons An HDMI Cable Keeps Cutting Out

As we’ve mentioned, several things can lead to this problem. Let’s take a look at some of the reasons:

  • Fault HDMI cable
  • Distorted Connector Pins
  • HDMI handshake issues

Faulty HDMI Cable

One of the reasons your HDMI cable keeps cutting out is that it’s faulty. How do you know you have a defective cable? One of the most common signs is flickering dots or sparkles that appear white. This can resemble shooting stars and manifest as a subtle interference.

If you have a faulty cable, simply replace it. We recommend replacing a cable that’s more than five years old. Older cables find it hard to support modern content because they have a lower bandwidth. Ultra-High-Speed HDMI cables with the ability to support up to 48Gbps weren’t there until 2017.

Today, 4K TVs, HDR content, and High Fidelity audio are the norm. Old HDMI cables can only support a bandwidth of up to 18Gbps. That makes them unreliable when using modern devices. That limited bandwidth won’t be enough for high-quality content, and this will make the signal keep cutting out. Here, the only solution is to replace the old and faulty cable!

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HDMI cable plugged in

Distorted Connector Pins

Another reason your HDMI cable keeps cutting out is because of bent connector pins. Check the pins on your HDMI ports and cable to assess their condition. They may have accumulated dirt, needing a bit of cleaning. This usually happens when you haven’t used the cable for a long time, and it has been accumulating dust in the cupboard.

Corrosion can also be a problem if the connector isn’t gold-plated. Gold is resistant to oxidation and defends the connector pins when exposed to caustic environments.

HDMI Handshake Issues

Another possible cause is HDMI handshake issues. HDMI signals are usually encrypted with HDCP or High Bandwidth Digital Content Protection encryption. That’s why HDMI devices must be licensed. Approved devices can decrypt HDMI signals.

This enables devices with an HDMI interface to connect. Some of these devices include computers, TVs, and receivers. This communication between HDMI devices is what people call the HDMI handshake.

Nevertheless, when there are handshake issues, one or several devices will not recognize the signal, and you will have video or audio dropouts. Although handshake issues don’t happen that often, they can occur, especially when you have multiple devices in the chain.

How to Fix Handshake Issues

There are four ways to fix handshake issues. They include the following:

  1. Check if you are using the right input

You may have accidentally switched inputs or connected your device to the wrong port. Go through your input options and ensure you have selected the right one. In addition, if you have bumped or moved the TV recently, you may have accidentally damaged the port. Try checking if moving the HDMI cable can resolve the issues.

  1. Re-sequence your power-up process

Powering your devices in a different sequence can help address HDMI handshake issues. Here is a power-up sequence you can try.

  • Instead of using the remote to switch off all your gear, flick the switch on the wall.
  • Ensure all the gears have been connected properly. This includes the switch, source device, and TV.
  • Wait for about 30 to 60 seconds before you turn on the whole system, starting at the source.
  • Turn on secondary devices, then finish with the TV or any other output devices.
Connecting a HDMI cable
  1. Check Video Resolution Settings

When you own a recent model device, such as a Blu-ray player, you shouldn’t have an issue playing any resolution on your TV. That’s because it has been set in a way that it detects and changes resolution according to your TV. For instance, if you have a 1440p TV, you can play 1080p, 1440p, and 2160p content without issue. The TV will upscale or downscale to fit the suitable resolution.

However, if you own an old TV, you might experience an HDMI handshake issue. For instance, playing a 4K video can create pixel jitters. In such a case, you’ll have to reset your device or play a file at a suitable resolution.

  1. Check for Software Updates

There are occasions when we can blame software updates for a bad connection. If you’re yet to update the software of your connected devices, try doing that. Here is a simple step to doing that:

  • Press the settings button on your remote
  • Scroll down until you see the ‘Support option,’ then go to software update
  • If your remote has voice control, simply press the button and say, ‘Software Update.’ The option will open.
  • Scroll down and choose the ‘check for update’ option. In case there’s a new update, you’ll see the option for ‘download and install. Click on it and wait for the firmware update. If the HDMI cable keeps cutting out because of a software issue, it will be fixed immediately.

Some manufacturers highlight how you can update the software on the manual. You can refer to it if you’re having issues updating your TV or other devices.

How Do You Know You Have a Bad HDMI Cable?

An HDMI cable may not get damaged overnight, but it can develop issues through constant use. Here are signs that you have a bad cable and need to replace yours.

No Sound

You can hardly follow the content you’re watching if there’s no sound. HDMI cables have wires responsible for transferring sound from your videos and games to your TV. If it’s faulty, you won’t hear the sound clearly. At times the sound will drop and then come back. As the damage continues, the sounds will stop coming completely.

HDMI cable close up

Lack Of Voice Controls

Some devices like Apple TV come with built-in voice controls so that you don’t have to rely on your remote the whole time. When you have a faulty HDMI cable, it will affect voice control. No matter what demands you give your TV, it won’t respond.

White Spots

White spots on your TV or computer screen are another sign of a faulty HDMI cable. These spots appear like stars shooting across the screen.

Blurry Images

Modern computers and TVs have great resolution. You can see every detail, whether you’re playing a game or watching a movie. If the cable is damaged, the images will appear blurry.

Bad Resolution

Another sign of a bad HDMI cable is poor resolution on the screen. These cables have tiny pins that transport data, ensuring images and sounds reach your computer or screen. A faulty cable can interfere with this data transfer, leading to a bad resolution.

Image Issues

Because a bad HDMI cable will keep cutting out, it’s common for the images to come and go. In fact, if it’s defective, your screen may not display images. It will appear black or blue.

You’ll hear sounds but not see what is happening. It’s also possible for images to appear for a couple of minutes and then fade.

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